Privacy Policy
Last updated: September 1, 2026
1. Introduction
Dr. Bell Health, LLC, operating as Bramwell, respects your privacy. This policy explains what information is collected in connection with our website and the telemedicine services provided through Elevis Medical Group, how it is used, and the choices you have.
2. Information We Handle
Your care is provided through Elevis Medical Group, an independent network of licensed physicians, using its HIPAA-compliant electronic health record (EHR) platform, EMRG, at joinemrg.com. Patient intake, medical records, and consultations are handled by Elevis Medical Group through EMRG, which is the operator and custodian of that information. Dr. Bell Health, LLC, operating as Bramwell, connects you with those physicians and does not maintain its own separate medical record system.
2.1 Information Collected Through EMRG
When you use the EMRG platform to begin care, the following types of information may be collected to coordinate your treatment:
- Name, email, phone number, and mailing address
- Date of birth and basic demographics
- Health history and medical information
- Insurance details (if applicable)
- Payment information
2.2 Information from Forms and Consultations
When you fill out intake forms, book appointments, or talk with your providers through EMRG, the information you share is collected by Elevis Medical Group to coordinate your care. Questions about how your information is handled in the EMRG platform should be directed to Elevis Medical Group.
2.3 Information Collected Through This Website
Separate from your medical care, this website uses cookies and similar tools to improve your experience and understand how people use our site. You can adjust cookie settings in your browser.
3. How Your Information Is Used
Care-related uses of your information, including the following, are carried out by Elevis Medical Group through the EMRG platform as part of providing your treatment. Information collected through this website is used for the site purposes described in Section 2.3:
- Deliver telemedicine services and coordinate your care
- Schedule appointments and consultations
- Communicate with you about your health
- Process payments and insurance claims
- Improve our services and website
- Meet legal and regulatory requirements
- Send you health information you've asked to receive
4. How We Share Your Information
We share your information only when necessary:
4.1 Healthcare Providers
We partner with Elevis Medical Group, an independent network of licensed physicians. Your health information is shared with your treating physicians as needed for your care.
4.2 Service Providers
We work with trusted third parties who help us:
- Process payments
- Handle pharmacy services and medication delivery
- Coordinate lab testing
- Host our website and run analytics
- Provide customer support
4.3 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, safety, or property.
5. How We Protect Your Data
We use appropriate technical and organizational safeguards, including:
- Encryption of data in transit and at rest
- Secure access controls
- Regular security reviews
- HIPAA-compliant practices for health information
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your health records
To exercise these rights, contact our support team through the site.
7. Healthcare Privacy (HIPAA)
As a healthcare provider, we follow HIPAA. Our HIPAA Privacy Policy governs how we use and disclose your protected health information. See our HIPAA Privacy Policy for complete details about your privacy rights.
8. Children's Privacy
Our services are for adults 18 and older. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with an updated date.
10. Contact Us
Questions about this policy? Contact our support team through the site.